Welcome to the wonderful city of Toronto. After you collect your luggage and make your way through customs, it is time to get you on the move!

The limousine pick-up procedures differ depending on what terminal you have arrived in.

If you have arrived at:

TERMINAL 1 : Exit the terminal and proceed to the "Pre-arranged area" on the outside platform. It is located across the roadways, at the lower level parking. When you arrive, give the commissioner your name and ask for D.L.S. Limousine Service Inc. Any commissioner with an "X" on the front of their uniform can guide you.

TERMINAL 2 or 3 : Exit the terminal and proceed to the "Prearranged area" outside on the arrival platform. Make your way to Post # 21. At Post # 21, give the commissioner your name and ask for D.L.S. Limousine Service Inc. Any commissioner with an "X" on the front of their uniform can guide you.

If you have any problems, questions or concerns, please do not hesitate to call us at our toll free number 1-800-754-9860. We will be more than happy to help you.

If the Commissionaire advises you that there is no car from D.L.S. Limousine Service Inc. registered in your name, or within 10 minutes of notifying the Commissionaire a D.L.S. Limousine does not appear, please call our dispatch office immediately to assist you at 416-406-3622, or use our toll free number 1-800-754-9860

Information Services

Information services at all Pearson Airport terminals are available in either of Canada's official languages (French or English) as well as many foreign languages reflecting Toronto's multicultural mosaic. Mobile passenger information representatives are found throughout each terminal to assist airport customers. Uniforms and identification tags make them easily visible. Information services are also available by calling

D.L.S. utilizes up to date computer systems to track your flight. Should your flight be late or early, we will adjust our schedule to coordinate with your flight time.